Partner E-signing (DocuSeal)

What you can do

When E-signing is enabled for your organization, authorized partner users can:

• Sign in to DocuSeal with your work email (ADFS single sign-on — no separate DocuSeal password)
• Upload PDF or Word templates for your own programs, volunteers, board members, or sub-grantees
• Configure signature fields, signer roles, reminders, and (where enabled) field conditions
• Send signature requests and track completion inside your organization's DocuSeal account
• Work with teammates according to your role — admin, editor, or viewer — as assigned in Active Directory

What you cannot do

• View or manage another partner organization's templates or submissions
• Replace or bypass MBSK-required onboarding agreements in My documents
• Create portal logins or change NetID passwords inside DocuSeal — use Login help and NetID (PWM) instead
• Expect MBSK staff to review, approve, or store your custom templates in the Partner Portal
• Use the E-signing workspace until MBSK staff enable it for your organization

If E-signing is not on your dashboard, your org may not be enrolled yet. Contact [email protected] to ask about eligibility.

Your templates and legal responsibility

MBSK provides the e-signing platform only. Your organization is responsible for the content, legal sufficiency, and appropriate use of forms you upload — including waivers, contracts, HR documents, and releases for minors or program participants.

This help page is not legal advice. Consult your own counsel before sending documents for signature. MBSK Colorado does not review partner-uploaded templates for compliance with your policies or applicable law.

Open E-signing

Sign in to the Partner Portal first, then use the dashboard E-signing tile, or open DocuSeal directly:

Open DocuSeal (SSO)

You must use the same work email as the Partner Portal. Access is limited to users in your organization's partner AD groups.

Troubleshooting

Access denied at DocuSeal

Confirm you sign in with your real work email, that your account is in the correct partner AD group (admin, editor, or viewer), and that staff have enabled E-signing for your organization.

Wrong organization or empty account

DocuSeal ties your workspace to your portal organization (orgId). If you recently changed roles or org affiliation, sign out and sign in again. Contact [email protected] if the issue persists.

Onboarding agreement missing from E-signing

MBSK onboarding packets are managed through My documents, not your E-signing workspace.

Password or MFA

DocuSeal uses ADFS — manage password and MFA through Login help and MFA help.